LOST TICKET PROTECTION
Lost Ticket Protection guarantees easy replacement. Call the subscription office for duplicate tickets or see a subscription representative at the performance venue.
CHILD TICKETS
The Celebrity Series offers subscribers an opportunity to introduce their children to a variety of selected performances throughout the season at substantial savings.
Your child will be seated with you so that you can share the excitement of live performances.
A confirmation postcard or email will be mailed to you upon receipt of your paid subscription order.
TICKET EXCHANGE POLICY
If your plans change, you may exchange your tickets for another performance. Please return
your tickets to the subscription office by mail or in person.
Deadline for Returning Tickets
Tickets must be exchanged by noon, one business day before the first performance affected by
the exchange. Tickets cannot be exchanged at the hall or on the day of the performance.
Exchanges by Mail
You may exchange your tickets by mail, but we recommend ten days lead-time. Make sure to
enclose:
• The original tickets
• A written exchange request with the subscriber’s name if different from your own
• Your telephone number
• A self-addressed, stamped envelope
MAIL TO:
Ticket Exchange
Celebrity Series of Boston
20 Park Plaza, Suite 1032
Boston, MA 02116-4303
Exchanges in Person, by Telephone or Fax
Our subscription office is located at 20 Park Plaza, Suite 1032, Boston MA, 02116.
For directions, call (617) 482-2595. Hours are Monday through Friday, 10am to 4pm You may
bring your tickets during those hours (please note deadlines). We will make every attempt to
complete your exchange while you wait; however, you may need to pick up your new tickets at
the box office on the evening of the new performance. You may also exchange your tickets by
calling (617) 482-2595 ext. 213 or 222, or by fax at (617) 482-3208.
Ticket Credits
If prices vary between the events you exchange, you will either receive credit for future ticket
purchases within the performance season or pay the additional amount. To determine the
difference, compare the price marked on your tickets with the price for the new event you
wish to attend (as shown on the Performance Calendar chart in this bulletin). Any remaining
credit must be used during the 2007-2008 season. Credit not used by Wednesday, May 28,
2008 will be considered a tax-deductible contribution.
Tax-deductible Ticket Donations
Subscribers who are unable to use tickets for a particular performance, and who do not wish
to change to another performance, may choose to donate the value of the tickets to the
Celebrity Series. It is important to note that the same deadlines apply as for regular ticket
exchanges: for weekday performances, by noon the business day prior to the date on the
tickets you are donating; for Saturday or Sunday performances, by noon on the Friday before
the date on the tickets. Subscribers who donate tickets will receive a receipt noting the
value of the donation. Tax-deductible ticket donations cannot be made on the day of the
performance.
Additional Ticket Purchases and Subscriber Exchanges
Subscribers are welcome to order additional tickets for family and friends before tickets are
offered to the general public on September 10. An order form is enclosed in this ticket packet
for your convenience. To exchange your tickets, please see the ticket exchange policy below.
The chart reflects the seating sections that are currently available. A slash through ticket
prices indicates a section is sold out. Because additional ticket orders are filled after subscribers
have been seated, seat locations for additional tickets differ from those assigned to
you with your subscription order. If the price category you select sells out before your order
reaches us, we will send you tickets in the next available section and charge your credit card
accordingly or, in the case of a check, issue a refund for the difference in price. If you have
any questions, please call the subscription office at (617) 482-2595 ext. 213 or 222.
SUBSCRIBER TICKET AVAILABILITY
Additional tickets must be purchased by noon, one business day before the performance.
Your subscriber discount cannot be used at the hall or on the day of the performance.
WAITING LIST
Subscribers who would like to purchase tickets to sold out events or upgrade their seat
locations may call the Celebrity Series to be placed on a waiting list for access to tickets
returned by other subscribers. We will make every attempt to accommodate wait-listed
subscribers.
HOW TO USE THE WAITING LIST
Access to the waiting list is by telephone only. You may request that your name be put on the
list by calling the subscription office at (617) 482-2595 ext. 213 or 222. We will advise you at
that time how to arrange payment or exchange tickets. As seats become available we will call
you according to your place on the waiting list.
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