New for 2024: pre-concert changes
New England Conservatory has made changes to how concert attendees will enter the building in Winter/Spring 2024.
Doors to the Jordan Hall lobby will not open until 45 minutes before the performance time. Ticket holders will be asked to line up outside on Gainsborough Street until the doors open. NEC security personnel will conduct bag searches, with metal detectors coming soon.
Attendees who need to pick up or purchase tickets before the doors open will be admitted: please tell the security personnel that you need to visit the Will Call table and you may enter the building for your transaction. You will be asked to return outside to get back in line until the lobby doors officially open.
Celebrity Series' Audience Services / Will Call table will not change: it will be in the lobby on the Mass. Ave. side of the building, near the statue of Beethoven.