Part-Time Ticketing Representative

Part-time Ticketing Representative needed to work up to 20 hours per week during weekday business hours and assist on-site during evening & weekend performances.  Flexible hours are available.
The Ticketing Representative will provide outstanding customer service to all existing and potential patrons, resolve ticketing issues, and respond to customer inquiries with empathy and authority. He/ She will serve the public by selling tickets over the phone and in person as well as representing the company in customer service matters on-site at performances. Additional duties include preparing mailings, routing mail and phone traffic, and maintaining patron records.
Requirements:
•Strong customer service ethic; experience working with the public preferred
•Excellent telephone and computer skills
•Ability to work in a fast-paced, high volume environment
•Ticketing software knowledge preferred, Tessitura experience is a plus
•High attention to detail
•Positive and professional demeanor

Email cover letter and resume to csptboxofficeapp@gmail.com.  Put “Part-Time” in the Subject line. No phone calls, please. Apply by October 1.

Part-Time Telesales Campaign 

Sell Tickets, Raise Money & Support the Arts in Boston!

The new Telesales Campaign was a wonderful success last year. This year we are hiring telephone representatives to join the team again! You'll be selling season tickets to some of the most exciting live performances in Boston this fall. See performance line-up here

This is a great job for you if: 

  • You love the performing arts. 
  • You have a few evenings and weekends available.
  • You want a flexible schedule.
  • You enjoy speaking with people on the phone. 

Compensation is base plus commission plus sales bonuses. Top callers can earn between $15 and $20 per hour, or more. While we prefer applicants with sales and fundraising experience, we will happily train great candidates with less experience. 

Position begins in late August. For more information, and to apply, please call the Campaign Manager at 617-598-3221.

Development / Fundraising Intern: Spring 2019

Celebrity Series of Boston is seeking interns for our Development department. We offer semester-long internships in the Spring, Summer, and Fall semesters. This internship is an excellent opportunity for any student desiring to gain experience in fundraising, arts administration, or to simply get a general sense of the day-to-day operations of a performing arts non-profit.

Department: Development
Reports to: Associate Director of Institutional Giving
Compensation: Unpaid, potential course credit available
Time Commitment: 15-20 hours/ week

Position Description:
The Development Intern will gain insight into the inner workings of one of Boston’s leading performing arts presenting organizations. The intern will provide assistance in all aspects of Individual Giving, projects in Corporate and Foundation giving, and Special Events. S/he will also have the opportunity to work in Tessitura, a leading Customer Relations Management database used among non-profit arts organizations. The intern will receive database training and an entry-level understanding of prospect management and research and will have the opportunity to attend selected Celebrity Series performances and events.

Responsibilities:
Maintains and organizes donor databases and updates donor files.
Assembles, drafts, and edits content for donor communications. 
Assists with departmental mailings.
Performs prospect research and runs reports for Development staff.
Assists with digital and print donor appeals.
Provides support for special events as needed.
Attends performances and special events to provide departmental support as needed.

Requirements:
Undergraduate or graduate student.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office platform.
Excellent communication skills and ability to interface with people from varied backgrounds.
Ability to conduct oneself professionally and adhere to Celebrity Series’ strict code of confidentiality.
A strong interest in the performing arts or development preferred.
Willingness, enthusiasm, and flexibility a must!

Contact:
Please send a resume and a cover letter outlining your interest in this position to Sarah Long Holland, Associate Director of Institutional Giving, Celebrity Series of Boston, Inc., 20 Park Plaza, Suite 1032, Boston, MA 02116 or by email to development@celebrityseries.org.